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File a PCB Claim

We are sorry that something didn't go as expected with your order. We will try to fix your problem as soon as possible. Please fill in this form for us to help you swiftly. Please allow us 48h to review your case and find a solution for you.

Order Number

*

E-Mail

*

Report a problem

*

Please select the type of defect and provide us with additional information

Report a problem

A

Shorts / connected structures

B

Opens / unconnected structures

C

Boards have unknown inclusions / residues

D

Bad track / copper quality

E

Boards are crossed-out

F

Incorrect final shape or dimensions of the boards

G

Cutins / cutouts are missing

H

E-Test result does not match with the boards received

I

Drills are missing

J

Drills have incorrect final dimensions

K

Through hole plating missing

L

Stains or colour irregularities

M

Scratches / cracks

N

Incorrect silkscreen

O

Incorrect soldermask

P

Other

Please upload some visual information about the claim

Please upload either high-res pictures of your PCB(s) that show the issue and/or a claim document that contains more detailed information about the issue

File a PCB Claim

Order Number

E-Mail

Report a problem

Please upload some visual information about the claim

Additional Information